About this course
The NxT Certified Inside Sales Professional course is designed to equip aspiring sales professionals with essential skills and knowledge required to excel in the competitive world of inside sales.
This 3-month program covers key areas such as:
- Understanding the sales process
- Effective communication and negotiation techniques
- Utilizing CRM tools for sales optimization
- Building strong customer relationships
Participants will engage in interactive sessions, real-world simulations, and hands-on projects to ensure practical learning and application of concepts.
Tools you will master
Hands-on practice on the same software that companies use every day.
CRM Software
Google Workspace
Microsoft Excel
Zoom
Google GeminiAI
ClaudeAI
PerplexityAI
NotebookLMAI
What you will study, module by module
- Understanding the Sales Process
- Developing a Sales Mindset
- Effective Communication Basics
- Introduction to Inside Sales
- Identifying Target Markets
- Lead Generation Techniques
- Using Social Media for Prospecting
- Qualifying Leads
- Crafting a Compelling Sales Pitch
- Overcoming Objections
- Closing Techniques
- Follow-Up Strategies
- Understanding Sales Pipelines
- Using CRM Tools
- Managing Customer Relationships
- Tracking Sales Performance
- Advanced Negotiation Skills
- Sales Analytics
- Personalizing Sales Approaches
- Performance Metrics
- Real-World Sales Project
- Career Path Exploration
- Resume Building
- Interview Preparation
- AI Basics and Everyday Uses
- Generative AI: How It Works
- Prompt Engineering Foundations
- AI for Study and Workplace Tasks
- Fact-Checking and Reliable Research
- Privacy, Safety and Responsible Use
- Integrated Practice and Review
After this course you will be able to
- Master the fundamentals of the sales process.
- Develop effective communication and negotiation skills.
- Gain proficiency in using CRM software.
- Learn strategies for building and maintaining customer relationships.
- Understand the dynamics of inside sales and its impact on business growth.
Projects you will build
Create a sales pitch for a hypothetical product.
Conduct a role-play exercise simulating a sales call.
Develop a customer relationship management strategy.
Analyze a case study on successful inside sales techniques.
Jobs you can get after this course
Salary ranges are approximate for freshers in India and depend on city, company and your skills.
Who hires for these skills
Earn on your own
- Offer sales consulting services
- Conduct sales training workshops
- Provide lead generation services
- Start a small sales agency
Is this course for you?
Best for
- 10th/12th pass students
- Graduates looking for sales roles
- Job seekers interested in sales careers
- Working professionals aiming for advancement
Eligibility
Candidates should possess a high school diploma or equivalent. Prior experience in sales or customer service is beneficial but not mandatory.
What you get with ISDM NxT
Upon successful completion, you will receive an ISDM NxT certificate to validate your skills.
How we help you get a job
- 1
Resume building assistance
- 2
Mock interviews with feedback
- 3
Access to job offers
- 4
Guidance on job applications
Your certificate & marksheet
After passing the final exam you receive an ISDM NxT certificate and marksheet like these. Tap to view.
Sample only - the real certificate carries your name, photo, marks, enrolment number and a QR code for online verification.
What next after this course
Questions students ask
The course lasts for 3 months.
A high school diploma is required, and prior sales experience is a plus.
Yes, participants will receive a certification upon successful completion of the course.
Yes, the course includes practical project assignments to enhance learning.